Prerequisites:
Privacy Policy
We at Lucent Innovation/Lucent Commerce (“Company”, “we”, and
“us”) understand your concerns about the privacy of your personal
information. This Privacy Policy outlines how we collect, use, and
protect your information when you access or use our website or
other services (“Services”). By using our Services, you agree to
the practices described in this Privacy Policy.
What Does This Privacy Policy Cover?
This Privacy Policy applies to the personally identifiable
information (“Personal Information”) we collect when you use our
Services. It does not apply to entities or individuals not owned
or managed by us.
We collect various types of Personal Information to enhance and
personalize our Services, including improving service delivery,
contacting you, fulfilling service requests, and analyzing usage
patterns. This may include information you voluntarily provide,
such as your name, email address, phone number, and billing
information. Additionally, we may gather data automatically
through technologies like cookies and web beacons to track device
information and usage patterns.
We do not knowingly collect Personal Information from individuals
under the age of 13. If we discover that we have inadvertently
collected Personal Information from a child under 13, we will
promptly delete it. If you believe your child has provided us with
Personal Information, please contact us at
app_support@lucentinnovation.com.
Will Lucent Innovation/Lucent Commerce Ever Change This Privacy
Policy?
As we continually enhance our Services, we may update this Privacy
Policy periodically. We will notify you of any significant changes
by posting notices on our website, sending emails, or through
other appropriate means. Your continued use of the Services after
such changes indicates your acceptance of the updated Privacy
Policy.
What Information Does Lucent Innovation/Lucent Commerce
Collect?
We collect Personal Information to improve and personalize your
experience with our Services. This includes:
-
Information you provide voluntarily: When you register an
account, make purchases, or seek support, we collect necessary
details to enhance our service delivery and provide relevant
content.
-
Information collected automatically: Through technologies like
cookies, we gather data such as IP addresses, browser types, and
pages visited to optimize our Services and user experience.
-
Information from third-party sources: We may receive Personal
Information from social media platforms or service providers
when you interact with our Services through these channels.
How Does Lucent Innovation/Lucent Commerce Use Your Personal
Information?
We use Personal Information for the following purposes:
-
Personalization and service improvement: To tailor our Services
to your preferences, provide personalized content, and enhance
overall user experience.
-
Communication: To communicate account updates, promotional
offers, and other relevant information related to our Services.
We may also facilitate communications from service providers to
assist in transactions or collaborations.
-
Analytics and insights: To analyze usage patterns and trends,
helping us improve our Services and develop new features.
Will Lucent Innovation/Lucent Commerce Share Your Personal
Information?
We do not sell your Personal Information in personally
identifiable form to third parties. However, we may share or
transfer account information in connection with business
transactions, acquisitions, or under legal obligations. We may
also share de-identified or aggregated usage information with
partners to improve service offerings and user experiences.
Is Your Personal Information Secure?
Protecting your Personal Information is a top priority. While we
employ security measures such as encryption and firewalls to
safeguard data transmission, no method of storage or transmission
over the internet is completely secure. We continuously review and
update our security practices to enhance protection against
unauthorized access, but we cannot guarantee absolute security.
You are encouraged to take precautions such as choosing strong
passwords and keeping login credentials confidential to further
protect your Personal Information.
What Personal Information Can You Access?
You have the right to request access to the Personal Information
we hold about you. Contact us at
app_support@lucentinnovation.com
for details on accessing your Personal Information.
Data Retention
We retain Personal Information as long as necessary to fulfill
service purposes, comply with legal obligations, resolve disputes,
and support business operations. Information no longer needed is
securely disposed of in accordance with applicable laws.
What Choices Do You Have?
You may choose not to disclose certain information, although this
may limit access to certain features of our Services. You can
update, delete, or modify your information as needed by contacting
us or using account management tools.
For questions regarding this Privacy Policy, please contact our
Legal Advisor/Grievance Officer:
Name: Pritul Nagori
Designation:
Legal Advisor/Grievance Officer
Email:
legal@lucentinnovation.com
Please review and understand the additional
Privacy Policy.
